Please take a moment to read our terms and conditions:
Garden Masterclass endeavour to keep the website up-to-date, but retain the right to update event information without notice.
If you cannot attend an event, a friend or family member is most welcome to attend in your place. However, you will need to provide us with their name, dietary requirements and contact email address/phone number as soon as possible prior to the course date.
If you cannot attend an event and we receive 4 weeks-notice or more – Garden Masterclass will refund the full cost of your ticket.
If you cannot attend an event with less than 4 weeks-notice we can offer you a transfer to another suitable event of the same value.
If Garden Masterclass has to cancel any event due to illness, very low numbers, severe weather warnings or other reasons beyond our control, we will give you the option of a transfer to another event of the same value or a full refund of your payment. We do not accept liability for accommodation or travel costs incurred – these are at customers’ risk.
For online events, if you buy an e-ticket and cannot attend or your internet connection breaks down we will endeavour to get you access to a recording; however we cannot always guarantee this, in which case we will refund you.
Privacy and security:
Garden Masterclass work with reputable third-party ticket providers, who use digital signatures and strong encryption to ensure that all sensitive information is protected throughout every transaction.
Garden Masterclass will send out a seasonal email newsletter to update our everyone on mailing list with all events, news and any special offers. We do not disclose or sell our mailing list to any other party. You can choose to withdraw at any point if you do not wish to receive news from us.
We may take photos or video at events for promotional use or for use in other educational materials. If you would not want to be included you must let us know at the event.
We aim to ensure that all our events have quality catering. Dietary needs and preferences can be specified when booking.
It is your responsibility to advise us.
VAT number 364 4475 79